Effective Date: April 01, 2025
Welcome to Reve of Luth. These Shipping Terms outline the policies and conditions related to the shipping of orders placed on our website reveofluth.com. By making a purchase, you agree to these terms. Please review them carefully.
Currently, we ship only within India. We are working to expand our shipping capabilities and will update this policy as we add more destinations.
Shipping fees are calculated at checkout based on your order total, location, and selected shipping method. You will be able to view the applicable shipping charges before completing your purchase.
Orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery times may vary based on your location. Below are the general estimated delivery timelines:
Once your order is shipped, you will receive a confirmation email with tracking details. You can track your shipment using the link provided in the email or by visiting your account on our website.
While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, local disruptions, or courier delays may affect delivery times. We appreciate your patience in such cases.
If your order is lost, damaged, or arrives incomplete, please contact our customer support at reveofluth@gmail.com within 7 days of receiving the package. We may require additional information or documentation (e.g., photos) to process your claim.
Please provide accurate and complete shipping information at checkout to ensure successful delivery. We are not responsible for orders delivered to incorrect addresses due to errors in the information provided by the customer.
If you need to cancel or modify your order, please contact us immediately. Once an order is processed, it may not be possible to cancel or make changes.
We do not accept returns for any products once they have been delivered, except in the case of damaged or defective items received upon delivery.
If you receive a damaged or defective product, please contact us within 48 hours of receiving the order, providing the following details:
We will review your case and, if eligible, offer a replacement or refund at our discretion.
If you have any questions or concerns about our shipping policies, please contact us at:
Reve of Luth
Email: reveofluth@gmail.com